At Camping Gear Shop, we understand that getting your camping gear on time is crucial for your outdoor adventures. That’s why we’ve streamlined our delivery process to ensure that your orders reach you as quickly and efficiently as possible. Whether you’re planning a weekend getaway or a long-term expedition, we’ve got you covered.

Shipping Options

We offer two main shipping options to cater to your needs:

  • Standard Shipping: For those who need their gear a bit faster, we offer standard shipping via DHL or FedEx. This option typically takes 10-15 business days after your order has been processed. The shipping fee for this service is $12.95.
  • Free Shipping: For orders over $50, we provide free shipping using EMS. This option usually takes 15-25 business days after processing. It’s a great choice if you’re not in a rush and want to save on shipping costs.

Order Processing

Once you place your order, our team works diligently to process it within 1-2 business days. This includes verifying your payment, preparing your items, and coordinating with our shipping partners to get your package on its way.

Global Reach

We are proud to serve adventurers worldwide, shipping to most regions except for some remote areas in Asia. No matter where you are, we strive to make our high-quality camping gear accessible to you.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. This allows you to monitor the progress of your delivery and plan accordingly for your upcoming trips.

Returns and Refunds

We want you to be completely satisfied with your purchase. If for any reason you need to return an item, you have 15 days from the date of receipt to initiate a return. Please ensure that the item is in its original condition and packaging. For more details, visit our Returns Policy page.

Customer Support

Our dedicated customer support team is always here to help. If you have any questions about your order, shipping, or returns, feel free to reach out to us at [email protected]. We’re committed to providing you with a seamless shopping experience.

Thank you for choosing Camping Gear Shop. We look forward to being a part of your next outdoor adventure!