1. Introduction
Welcome to Camping Gear Shop! These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing our site and making a purchase, you agree to these terms. Please read them carefully.
2. User Obligations and Responsibilities
By using our website, you agree to:
- Provide accurate and complete information during the registration and checkout process.
- Use the website only for lawful purposes and not engage in any activity that could harm the site or its users.
- Respect our intellectual property rights and not reproduce, distribute, or modify any content without our permission.
3. Product and Service Description
We strive to provide accurate descriptions and images of our products. However, slight variations in color or design may occur. If you have any questions about a product, please contact us before purchasing.
4. Order and Payment Terms
All orders are subject to availability and confirmation of the order price. We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
Payment is due at the time of order. Once your payment is confirmed, we will process your order within 1-2 business days.
5. Shipping and Delivery
We offer two shipping options:
- Standard Shipping: Delivered via DHL or FedEx, typically within 10-15 business days after dispatch. Shipping fee: $12.95.
- Free Shipping: Available for orders over $50, delivered via EMS, typically within 15-25 business days after dispatch.
Please note that delivery times may vary depending on your location and any potential customs delays.
6. Returns and Exchanges
We want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer a straightforward returns and exchanges process:
- Eligibility: Items must be in their original condition, unused, and in their original packaging. Returns must be initiated within 15 days of receiving your order.
- Non-Returnable Items: Due to hygiene and safety reasons, certain items cannot be returned or exchanged (e.g., Air Tube Replacements, Awning Pegs, Camping Cook Sets if opened or used).
- Process: Contact us at [email protected] with your order number and details about the product you would like to return or exchange. We will provide you with a Return Merchandise Authorization (RMA) number and instructions.
- Refunds: Refunds are typically processed within 5-7 business days after we receive the returned item. The refund will be issued to the original payment method used during the purchase.
7. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Camping Gear Shop and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.
8. Limitation of Liability
Camping Gear Shop is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the maximum extent permitted by law.
9. Contact Information
If you have any questions or need further assistance, please contact us:
- Email: [email protected]
- Address: 27 Leary Dr, Savannah, US 31406
10. Governing Law
These Terms and Conditions are governed by the laws of the United States. Any disputes arising from these terms will be resolved in the courts of the United States.
11. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the site constitutes acceptance of the updated terms.